Solo Traveler Boost: Enhance Your Hostel Experience
Unlock the magic of solo travel: discover essential tips to transform your hostel stay into a vibrant adventure and lifelong connection masterpiece!
Marco Gómez
Marco Gómez grew up in a family that ran a small hotel, which gave him firsthand insight into the daily workings of hospitality from an early age. With over a decade of experience in hostel operations across North and South America, Marco excels at managing daily workflows, training staff, and enhancing guest experiences with practical, no-nonsense solutions. Known for his flamboyant style and warm personality, he blends professionalism with a vibrant approach to sharing real-world tips and operational advice that resonates with hostel managers and newcomers alike.
13 articles published
Articles by Marco Gómez
Leveraging AI and Unique Venues for Memorable Guest Experiences
Unlock hostel profitability by integrating AI and unique venues. Discover how cutting-edge tech creates unforgettable guest experiences and boosts revenue.
Unleashing the Party: How Themed Hostels Like The Madhouse Boost Guest Satisfaction and Revenue
Dive into the dynamic world of themed hostels like The Madhouse, where unforgettable experiences drive guest satisfaction and skyrocket revenue.
Post-Pandemic Staff Wellness
As hostels navigate the bustling post-pandemic world, prioritizing staff wellness is key to staying ahead. Discover practical tips to boost morale and retention in 2025.
Navigating Global Challenges: Hostels and Inflation
Inflation is pinching wallets around the globe, and hostels aren't immune. Here's the scoop on keeping operations smooth and guests happy without breaking the bank!
Creating an Immersive Guest Experience
In 2024, it's all about blending local culture with personalized touches to create unforgettable hostel stays. Dive into practical tips that keep guests talking long after they've checked out.
Streamlining Front Desk Operations
Discover practical tips to optimize front desk workflows, improve staff scheduling, and enhance guest communications in bustling hostels. Learn how to navigate the challenges of 2023 with real-world solutions.
Managing Staff Burnout in Busy Tourist Seasons
Tackling staff burnout during peak tourist seasons with practical tips from the trenches. Discover how to keep your team motivated and energized while navigating the challenges of 2022.
Adapting to Digital Payment Methods
As hostels navigate the COVID-19 landscape, digital payments offer a crucial way to enhance guest safety and convenience. Discover practical tips to make the transition seamless.
Remote Work and Extended Stays
With remote work becoming the new norm, hostels can offer flexible stays to attract digital nomads in 2021. Here's the scoop on how to make your hostel the perfect haven for the modern traveler.
Hostel Operations Amid COVID Restrictions
Navigating hostel operations during COVID is no small feat. Here's the scoop on adapting to new safety protocols while keeping guest experiences top-notch.
Efficient Hostel Staffing in Growing Markets
Amid a booming hostel industry, managers face the challenge of staffing efficiently. Here's the scoop on recruiting, training, and keeping your team happy in 2019's fast-paced environment.
Increasing Operational Efficiency
Operational efficiency is the name of the game in 2018, especially for bustling hostels looking to improve guest experiences while keeping costs low. Discover practical tips and real-world advice to streamline your daily operations right now.